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Supervisors and the EAP

Supervisor play an important role in connecting employees to EAP services.  There are two primary types of referrals supervisors make to the EAP:

Informal Referrals are reminders and information about the EAP that supervisors provide to an employee when the employee has shared with them a personal concern or stress.  

Formal Referrals are the supervisor's recommendation to an employee that they use the EAP. In this situation the employee's job performance is unsatisfactory. The supervisor recommends the employee explore with the EAP whether any personal stresses are negatively impacting job performance and, if so, address those stresses through the EAP.

EAP Consultants' staff members are available to consult with you and Human Resources staff to:    
Decide whether an employee's situation is appropriate for referral to the EAP
Plan a supportive and constructive discussion of job performance problems and the referral to the EAP
Coordinate follow up between you, the EAP and others involved in assisting the employee.

To refer an employee to the Employee Assistance Program:

Call 239.433.1211 and ask to speak to any counselor

or

  Fax a request for a Supervisory Referral Consult to 239.482.5335